Prescriptions

The easiest way to order repeat prescriptions is:

• using the GP online system: Patient Access

This account shows you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

• email prescription requests directly to the Practice dedicated email address Fife.Lesliemp@nhs.scot 
• bring the paper form to the surgery, Monday to Friday from 8am to 6pm, and pop it into the post box in the Practice foyer
• complete a request slip in the foyer and pop into the post box 
• hand your repeat order form to your preferred Local Pharmacy, for delivery to the Practice, if they offer that service 
• post your written request enclosing a stamped addressed envelope

We do not take repeat prescription requests over the phone.

Repeat prescriptions may be ordered a maximum of 7-10 days before the medication is due to run out and will take 48 hours for the Practice to process.  

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

• on the app or website where you order repeat prescriptions
• at your GP practice
• at any pharmacy that accepts repeat prescriptions

You may wish to verify with your Pharmacy their current dispensing timescales before arranging to collect your prescription. Some Pharmacies also operate a reorder/delivery service which should also be verified directly with them.  

Emergency Prescriptions - requests for emergency prescriptions will be taken for same day issue by Duty GP for INSULIN, INHALERS, EPIPEN or ANTI-EPILEPTIC medication. 

Anything other than this, we would advise that the request will be passed to the Duty GP for their verification, authorisation and instruction to issue if deemed appropriate. 

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

• Go to Medicines A to Z (nhs.uk)

If you would like to speak to someone at the GP surgery about your prescription:

• phone after 10am on 01592 620222
• fill in our medication query form

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

They can also advise on medicine that you can buy without a prescription.

Find a pharmacy (nhs24.scot)

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.